Lease

Housing Rental Contract


THE TERMS OF THE HOUSING RENTAL AGREEMENT BETWEEN INDIVIDUALS

1.  Object

SHARYNX is the platform specialized in the rental of cars and home between individuals. Our platform allows commuters, tourists, vacationers, or the middle class to rent houses, apartments or rooms for a (very) short time.

Our platform in this case plays the role of the intermediary between two parties:

  • The renter (vehicle owner)
  • The tenant (future user of the vehicle)

2.  Requirements to be filled in order to benefits from our services

The information provided by the intermediary of our platform may contain technical or factual inaccuracies or typographical errors. SHARYNX declines, in this case, any liability for any such inaccuracies and errors, and reserves the right to makes changes and corrections at any moment without notice. Our platform:

  • Cannot also be held liable vis-à-vis a user of special or consequential damages.
  • Must verify the solvency of the users of the site including tenants even in case of use of deposit services.
  • Must also verify the identity of members and identification of the housing.
The Client and his responsibilitiesThe Owner and his responsibilities
  • The client (tenant) will have to register on our website under his true identity.
  • Only one User Account allowed per person.
  • The identity of the person getting the keys to the housing must correspond to that stated on the site, also paying the rent and signing the lease.
  • The future client (tenant) will make an initial inventory in the presence of the owner (renter).
  • The tenant must be sure to read the terms and conditions of our insurance platform.
  • The owner must register via our website under his true identity.
  • Only one User Account allowed per person.
  • Be an individual.
  • Being the holder of a document certifying that it is actually his residence.
  • Have an annual insurance policy for the fire and water damage.
  • The owner (renter) must be sure to read the Terms and Conditions of our insurance platform.

Important Note:

SHARYNX and its team checks beforehand all the verifications before handing over the keys to the future tenant by the renter (owner). This verification will particularly focus on:

  1. The identity of the tenant,
  2. The address of the tenant,
  3. References of the payment card,
  4. Compliance of the identity of the person to that stated online,
  5. The tenant must imperatively read the Terms and Conditions of our insurance platform.

3.  Operation of the Site

The housing owner, who wants to rent out their houses or apartments through our platform, must register, follow the instructions on the publication of the announcement in Your Advert and get to know the terms of use available on the site.

Once registered and their ad recorded, our staff will contact the owner in order to check the conformity and veracity of the offer that the housing owner would like to publish through our online platform. If all conditions are met after this final check, then the offer will be displayed on our website.

The day of the rental, the housing owner will provide the renter a copy of the document certifying his residence. The place of delivery of the keys and the documents will be agreed beforehand between the renter and the owner.

Upon handing over the keys, the renter must present the owner of the proof of their reservation and a copy of their ID.

If all is in order, the owner will hand over the renter a copy of the contract signed beforehand by SHARYNX and a copy of the inventory of the housing. After the handing over of the keys, the house or the bedroom is automatically covered without any formalities to be accomplished by the insurance of the owner who benefits from our insurer AGA (Allianz Global Assistance).

At the end of the rental period, the owner and the renter evaluate each other mutually (final inventory).

4.  Booking cancellation cases

Our platform protects both the owner and the client. Each announcement and booking on our website clearly specifies the cancellation policy. Clients can cancel their reservations by clicking Cancel on the reservation in question.

At SHARYNX:

  1. If the client canceled 24 hours before the reservation period, then they will receive a full refund.
  2. If the client cancels less than 24 hours before the reservation period, the first day will not be refunded.
  3. If the guest arrives and decided to leave before the planned period of their reservation, the remaining time after the official cancellation will refunded 100%.

Our refund policy is simple and flexible. We can do a full refund up to one day before the start of the client’s lease period, excluding costs. In this case:

  • The service fee will not be refundable.
  • In case of any claim from either party, SHARYNX should be informed within 24 hours of the start of the rental.
  • SHARYNX may act as a mediator and decide in cases of conflict.
  • A reservation is officially canceled when the client makes us their request via Cancellation Request form on the reservation page.
  • Applicable taxes will be withheld and remitted to the Tax Administration of SPF finances.

At our insurance AGA (Allianz Global Assistance), if:

  • You cancel more than 30 days before departure, AGA will reimburse 10% of the travel prices;
  • You cancel between 30 and 14 days before departure, AGA will reimburse 20% of the travel price;
  • You cancel between 14 and 7 days before departure, AGA will reimburse 50% of the travel price;
  • You cancel between 7 days and 1 day before departure, AGA will reimburse 75% of the travel price;
  • You cancel the same day of departure (no show), AGA will reimburse you 100% of the travel price.

Read here Summary Cancellation Insurance.

5.  Lease

  • In case of damage to the housing by the renter, they will be liable and we will charge their credit card.
  • In case of violation, the lease provides evidence of the responsible renter.

SHARYNX handles the subscription and regular payment of insurance contributions where the terms contained on the website, are integrated in this contract. You can read the Terms of the insurance policy and what to expect from the insurance contract via CONDITIONS GENERALES RACHAT DE FRANCHISE VEHICULE DE LOCATION (T).

6.  Insurance

SHARYNX is a third part of the leasing agreement. At the beginning of the leasing the renter (client) and the housing owner must evaluate the apartment or the house (first inventory). At the end of the rental period, the owner and the renter evaluate each other mutually (final inventory).

To benefit from our platform’s civil liability insurance of damage to housing:

  • The whole price of the rental must be paid via our website.
  • The leasing must wear the signatures of the three recipients (housing owner, renter and SHARYNX). This point is very important in case of disaster.
  • The identity of the renter and housing owner, the renting period must correspond to that stated on our website.
  • The payment card used to pay the lease should only be in the renter’s name, as written on the rental agreement.
  • The housing owner must have an annual insurance policy for the fire and water damage.

Nota bena :

SHARYNX negotiates, with its insurance partners, for a Full Insurance Coverage (a consistent civil liability on personal injury, material and immaterial damages).

Currently, AGA, our insurance offers you the following guarantees:

  • Civil Liability
    • Reimbursement of damages to the property, up to 20,000 EUR;
    • The damages of less than 250 EUR will not be reimbursed
  • Insurance cancellation, up to 10,000 EUR per insured person:
    • Complication during pregnancy;
    • Death of a minor parent or relative to the 3rd degree;
    • Divorce or separation;
    • Important material damages to your home;
    • Pregnancy, provided that the travel is provided in the last 3 months of the pregnancy and the contract was underwritten before the beginning of the pregnancy;
    • Termination;
    • Illness, accident or death of the insured, a parent to the 2nd degree or a person taking over your business activities;
    • …Read more ALGEMENE VOORWAARDEN BURGERLIJKE AANSPRAKELIJKHEID SCHADE AAN VAKANTIELOGIES (T)

7.  Home Assistance:

Our insurance also offers one of the best guarantees of the home assistance on the rental market between individuals in Belgium and even in Europe.

  • Home Assistance:
    • Assistance in case of major damages to the home;
    • Locksmith costs (up to 100 EUR).
    • … Read more details on the Home Assistance

8.  Deposit

SHARYNX will form a request authorization on the client’s credit card within the limits of the deposits and will request a payment of this deposit if the vehicle owner recommend to him. This is for the online deposit service.

The client makes a firm and irrevocable agreement to pay the amount of deposit at the vehicle owner first request:

  • In case of no damages to your housing, the credit card of the client will not be charged by this amount of deposit. But, in case of damages to your housing the client (tenant) will pay the repair costs within the limits established by our insurance Terms and Conditions. The rest of the repair costs will be taken cared of by your insurance in addition to guarantees offered by our insurance.
  • If the client intends to challenge the payment of deposit, it is up to him, after the payment, to make claims to SHARYNX.

9.  Limits of our responsibility

SHARYNX does not guarantee any lease transaction exclusively made between the renter and the client (tenant).

Our liability cannot be engaged when our staff achieves their tasks, except in case of fraud or intentional misconduct of extreme gravity.

The information provided by the intermediary of our platform may contain technical or factual inaccuracies or typographical errors :

SHARYNX:

  • Declines, in this case, any liability for any such inaccuracies and errors, and reserves the right to makes changes and corrections at any moment without notice.
  • Cannot also be held liable vis-à-vis a user of special or consequential damages.
  • Must verify the solvency of the users of the site including tenants even in case of use of deposit services.
  • Must also verify the identity of members and identification of the housing.

10.  Taxes

Our service is obliged to collect all taxes linked with any renting accommodation via our platform. So, every applicable tax will be withheld and remitted to the Tax Administration of SPF finances

11.  Termination and exclusion

SHARYNX is entitled to exclude at any time without warning a user who does not respect the terms of use of our website.

12.  Changes of the terms of use

Use of this site www.sharynx.be and services are subjected to the acceptance of these conditions. Our services reserve the right to modify at any time these terms. The change will take effect immediately upon the posting of the new conditions that any user acknowledges having previously consulted.

13.  Applicable law and Courts

These terms of use are submitted to Belgian law. For all disputes that may arise about the contract, the parties irrevocably consent to the exclusive jurisdiction of the competent courts in Belgium. French will be the language used.