Guarantees & obligations !

Garantees assistance and obligations


Guarantees Assistance Vehicle:

  • Assistance vehicle (Europe without mileage limitation) :
    • Legal assistance in case of traffic accident: attorney fees to a maximum of 1,250 EUR and advance the bail in the amount of 12,500 EUR;
    • Caravan and trailer provided free of charge;
    • Transport of persons;
    • Breakdown and towing;
    • Sending spare parts;
    • Caretaking costs up to 65 EUR;
    • Additional hotel nights in case of theft or repair the vehicle on site (abroad);
    • Repatriation of the vehicle, passengers, luggage and pets;
    • Recovering your abandoned vehicle;
    • Replacement vehicle included;
    • Vehicle, up to 10 years.

Your obligations:

The renter of the vehicle must:

  1. As soon as possible, and within 7 days, report in writing to Allianz Global Assistance the occurrence of the loss.
  2. Without delay and in any case within 30 days provide Allianz Global Assistance all relevant information and respond to requests made to you to determine the circumstances and determine the extent of the loss.
  3. Take all reasonable measures to prevent and mitigate the consequences of the disaster.
  4. In case of theft, vandalism or accident with hit and run, the tenant must immediately draw up a verbal report by the nearest judicial authorities of the place where the facts occurred or the place where they found by him or her.
  5. In an accident with the adverse party, the tenant has to complete an international accident report and have it signed by all the parties.
  6. When receiving and when returning the rental vehicle, the establishment of a description of the vehicle’s condition must be done by the renter.
  7. In case of damages seen during the return of the vehicle, a detailed statement must be given to the renter.
  8. Forward to Allianz Global Assistance the original documents concerning the circumstances, the consequences, and the extent of your damage: vehicle’s condition, the verbal process or the international accident report, a detailed statement of the renter and the lease, and parts that demonstrate that there was coverage auto insurance and the calculation of the franchise.