Lease

Car Rental Contract


THE TERMS OF THE VEHICLE RENTAL AGREEMENT BETWEEN INDIVIDUALS

1.  Object

SHARYNX is the platform specialized in the rental of cars and home between individuals. Our platform allows commuters, tourists, vacationers, or the middle class to rent cars, houses, apartments or rooms for a (very) short time.

Our platform in this case plays the role of the intermediary between two parties:

  • The renter (vehicle owner)
  • The tenant (future user of the vehicle)

2.  Requirements to be filled in order to benefits from our services

The information provided by the intermediary of our platform may contain technical or factual inaccuracies or typographical errors. SHARYNX declines, in this case, any liability for any such inaccuracies and errors, and reserves the right to makes changes and corrections at any moment without notice. Our platform:

  • Cannot also be held liable vis-à-vis a user of special or consequential damages.
  • Must verify the solvency of the users of the site including tenants even in case of use of deposit services.
  • Must also verify the identity of members and identification of vehicles.
The Tenant and his responsibilitiesThe Renter and his responsibilities
  • The future tenant will register via our website under his true identity.
  • Only one User Account allowed per person.
  • The identity of the person getting the keys to the vehicle must correspond to that stated on the site, then paying the rent and signing the lease.
  • The future customer (tenant) will make an initial inventory in the presence of the owner (renter).
  • The tenant must be at least 21 years old.
  • The tenant must have a driving license valid in EU for over 2 years.
  • The tenant agrees to circulate in Belgium and in neighboring countries, and not to make the vehicle professional use.
  • The payment card (credit card) and driving license should only be in the tenant’s name, as written on the rental agreement.
  • The tenant must be sure to read the Terms and Conditions of our insurance platform.
  • The owner must register via our website under his true identity.
  • Only one User Account allowed per person.
  • Be an individual.
  • Being the holder of the vehicle registration.
  • Have an annual insurance policy for the vehicle rented.
  • The owner (renter) must be sure to read the Terms and Conditions of our insurance platform

Important Note:

SHARYNX and its team checks beforehand all the verifications before handing over the keys to the future tenant by the renter (owner). This verification will particularly focus on:

  1. The identity of the tenant,
  2. The address of the tenant,
  3. References of the payment card,
  4. Compliance of the identity of the person to that stated online,
  5. The tenant must imperatively read the Terms and Conditions of our insurance platform.

3.  Operation of the Site

The vehicle’s owner, who wants to rent out their vehicle through our platform, must register, follow the instructions on the publication of the announcement in Your Advert and get to know the terms of use available on the site.

Once registered and their ad recorded, our staff will contact the owner in order to check the conformity and veracity of the offer that the vehicle’s owner would like to rent through our online platform. If all conditions are met after this final check, then the offer will be displayed on our website.

The day of the rental, the vehicle’s owner will provide the renter a copy of the vehicle registration, the annual insurance certificate and a document showing that the vehicle has an updated technical control. The place of delivery of the keys and the documents will be agreed beforehand between the renter and the owner.

Upon handing over the keys, the renter must present the owner of the vehicle their driver’s license, proof of their home and a copy of their ID.

If all is in order, the owner will hand over the renter a copy of the contract signed beforehand by SHARYNX and a copy of the inventory of the car. After the handing over of the keys, the vehicle is automatically covered without any formalities to be accomplished by the insurance of the owner who benefits from the Redemption Insurance Deductible of our insurer AGA (Allianz Global Assistance).

At the end of the rental period, the owner and the renter evaluate each other mutually (final inventory).

4.  Booking cancellation cases

Our platform protects both the owner and the client. Each announcement and booking on our website clearly specifies the cancellation policy. Clients can cancel their reservations by clicking Cancel on the reservation in question.

At SHARYNX:

  1. If the client canceled 24 hours before the reservation period, then they will receive a full refund.
  2. If the client cancels less than 24 hours before the reservation period, the first day will not be refunded.
  3. If the guest arrives and decided to leave before the planned period of their reservation, the remaining time after the official cancellation will refunded 100%.

Our refund policy is simple and flexible. We can do a full refund up to one day before the start of the client’s lease period, excluding costs. In this case:

  • The service fee will not be refundable.
  • In case of any claim from either party, SHARYNX should be informed within 24 hours of the start of the rental.
  • SHARYNX may act as a mediator and decide in cases of conflict.
  • A reservation is officially canceled when the client makes us their request via Cancellation Request form on the reservation page.
  • Applicable taxes will be withheld and remitted to the Tax Administration of SPF finances.

At our insurance AGA (Allianz Global Assistance), if:

  • You cancel more than 30 days before departure, AGA will reimburse 10% of the travel prices;
  • You cancel between 30 and 14 days before departure, AGA will reimburse 20% of the travel price
  • You cancel between 14 and 7 days before departure, AGA will reimburse 50% of the travel price;
  • You cancel between 7 days and 1 day before departure, AGA will reimburse 75% of the travel price;
  • You cancel the same day of departure (no show), AGA will reimburse you 100% of the travel price.

Read here Summary Cancellation Insurance.

 5.  Lease

  • In case of damage to the vehicle by the renter, they will be liable and we will charge their credit card.
  • In case of violation, the lease provides evidence of the responsible renter.

SHARYNX handles the subscription and regular payment of insurance contributions where the terms contained on the website, are integrated in this contract. You can read the Terms of the insurance policy and what to expect from the insurance contract via CONDITIONS GENERALES RACHAT DE FRANCHISE VEHICULE DE LOCATION (General Conditions of Car Rental Repurchasing Franchise).

 6.  Insurance

SHARYNX is a third part of the leasing agreement. At the beginning of the leasing the renter (client) and the vehicle’s owner must evaluate the car (first inventory). At the end of the rental period, the owner and the renter evaluate each other mutually (final inventory).

To benefit our platform’s car rental insurance franchise redemption:

  • The whole price of the rental must be paid via our website.
  • The leasing must wear the signatures of the three recipients (vehicle owner, renter and SHARYNX). This point is very important in case of disaster.
  • The identity of the renter and vehicle owner, the renting period must correspond to that stated on our website.
  • The payment card used to pay the lease should only be in the renter’s name, as written on the rental agreement.
  • The vehicle owner must have an annual insurance policy for the vehicle rented

Our insurance offers you the following guarantees:

  • Insurance Deductibles, up to 3,000 EUR per folder;
  • Cancellation Insurance, up to 10,000 EUR per insured person:
    • Complication during pregnancy;
    • Death of a minor parent or relative to the 3rd degree;
    • Divorce or separation;
    • Important material damages to your home;
    • Pregnancy, provided that the travel is planned in the last 3 months of the pregnancy and the contract was underwritten before the beginning of the pregnancy;
    • Termination;
    • Illness, accident or death of the insured, a parent to the 2nd degree or a person taking over your business activities;
    • …Read more ALGEMENE VOORWAARDEN VERZEKERING EIGEN RISICO AUTOHUUR (General Conditions of Car Rental Repurchasing Franchise).

Nota bena :

SHARYNX actively negotiates with the insurance partners in order to offer a complete coverage (Personal injury, Material and Immaterial damage).

7.  Assistance vehicle (Europe without deductible kilometer)  

Our insurance also guarantees the best Assistance Vehicle available on the vehicle rental market between individuals in Belgium.

If the vehicle is less than 10 years (max. 10 years vehicle), the 24hr assistance of our insurance guarantees:

  • Support vehicle (odometer Europe without deductible) :
    • Legal assistance in case of traffic accident: attorney fees to a maximum of 1,250 EUR and advance the bail in the amount of 12,500 EUR;
    • Caravan and trailer provided free of charge;
    • Transport of persons;
    • Breakdown and towing;
    • Sending spare parts;
    • Caretaking costs up to 65 EUR;
    • Additional hotel nights in case of theft or repair the vehicle on site (abroad);
    • Repatriation of the vehicle, passengers, luggage and pets;
    • Recovering your abandoned vehicle;
    • Replacement vehicle included;

If the vehicle is more than 10 years, the owner must pay for the reparation of the vehicle to the garage of his or her choice then you do not get the guarantees mentioned above.

 8.  Deposit

SHARYNX will form a request authorization on the client’s credit card within the limits of the deposits and will request a payment of this deposit if the vehicle owner recommend to him. This is for the online deposit service.

The client makes a firm and irrevocable agreement to pay the amount of deposit at the vehicle owner first request:

  • In case of no damages to your vehicle, the credit card of the client will not be charged by this amount of deposit. But, in case of damages to your vehicle the client (tenant) will pay the repair costs within the limits established by our insurance Terms and Conditions. The rest of the repair costs will be taken cared of by your insurance in addition to guarantees offered by our insurance.
  • If the client intends to challenge the payment of deposit, it is up to him, after the payment, to make claims to SHARYNX.

9.  Limits of our responsibility

SHARYNX does not guarantee any lease transaction exclusively made between the renter and the client (tenant).

Our liability cannot be engaged when our staff achieves their tasks, except in case of fraud or intentional misconduct of extreme gravity.

The information provided by the intermediary of our platform may contain technical or factual inaccuracies or typographical errors :

SHARYNX:

  • Declines, in this case, any liability for any such inaccuracies and errors, and reserves the right to makes changes and corrections at any moment without notice.
  • Cannot also be held liable vis-à-vis a user of special or consequential damages.
  • Must verify the solvency of the users of the site including tenants even in case of use of deposit services.
  • Must also verify the identity of members and identification of vehicles

10.  Taxes

Our service is obliged to collect all taxes linked with any renting vehicle via our platform. So, every applicable tax will be withheld and remitted to the Tax Administration of SPF finances

11.  Termination and exclusion

SHARYNX is entitled to exclude at any time without warning a user who does not respect the terms of use of our website.

12.  Changes of the terms of use

Use of this site www.sharynx.be and services are subjected to the acceptance of these conditions. Our services reserve the right to modify at any time these terms. The change will take effect immediately upon the posting of the new conditions that any user acknowledges having previously consulted.

13.  Applicable law and Courts

These terms of use are submitted to Belgian law. For all disputes that may arise about the contract, the parties irrevocably consent to the exclusive jurisdiction of the competent courts in Belgium. French will be the language used.